In this episode, Chris Wallace, Co-Founder and President at Innerview Group, joins us to discuss strategies for transforming your employees into Brand Ambassadors for your business. Your employees can be your most effective word-of-mouth marketers. But only if they have a clear and compelling story to tell. Taking the time to secure and internalize what Chris calls “front-line insights” to shape, tighten and power your Brand Story can be the key in converting sales and ultimately driving revenue.