Strategy That Moves Your Business Series: Organizational Development for Action + Elevation: Show Notes & Transcript

Welcome back to Strategic Counsel by ForthRight Business! Looking for Marketing Smarts? You’re in the right place. After almost 4 years of helping to make you savvier marketers, we decided to broaden this podcast to include more business-oriented topics that will make you savvier business leaders.

In this episode of Strategic Counsel by ForthRight Business, we’re talking strategy that moves your business – organizational development for action + elevation. Listen to the episode on Apple PodcastsSpotify, and your other favorite podcast spots – follow and leave a 5-star review!

  • Episode Summary & Player
  • Show Notes
  • Marketing Smarts Summary
  • Transcript

Strategy That Moves Your Business Series: Organizational Development for Action + Elevation

Today, we’re continuing our Strategy That Moves Your Business series with our 2nd episode: Organizational Development for Action + Elevation. As you’ve heard us say, “You are only as good as the team you have in your corner.” This means you need a team with the right skill and aptitude to deliver. You can have the best strategic plan in the world, but if you don’t have the team to deliver on it, that doesn’t matter. Learn how to put a highly effective team together that fires on all cylinders in this episode. Here’s a small sample of what you will hear in this episode:

  • When systems create clarity
  • The perception shift that comes with accountability
  • The specialist trap
  • Values as cultural expectation
  • The power of a hard reset

And as always, if you need Strategic Counsel, don’t hesitate to reach out to us at: ForthRight-People.com.

Check out the episode, show notes, and transcript below:

Show Notes

  • Strategy That Moves Your Business Series: Organizational Development for Action + Elevation
    • [0:32] The Critical Importance of Organizational Development
    • [0:57] The Connection Between Strategic Planning and People
    • [1:27] Working ON Your Business vs. IN Your Business
    • [1:55] ForthRight‘s Origins in Solving People Problems
    • [2:50] How to Approach Organizational Development
    • [3:46] The Team of the Future Exercise
    • [4:43] Making Difficult Decisions: Hire, Fire, or Rebuild
    • [5:38] Operating Principles and Rules of Engagement
    • [6:08] The Mindset Shift Required for Leaders
    • [7:06] Why This Approach Takes Courage
    • [8:02] The Risk of Compromising Your Team
    • [8:31] When People Don’t “Get It”
    • [9:28] Leadership Responsibility and Empathy
    • [10:25] Key Assessment Questions for Your Current Team
    • [12:49] The Reality Check: Issues Exist in Every Organization
    • [14:19] Real Examples: Too Many Mistakes vs Too Many Doers
    • [14:47] Leadership Accountability: It’s Always Your Fault
    • [16:03] The Human Side: Respecting Your People Enough to Let Them Go
    • [16:28] What Leaders Can Actually Control
    • [17:17] Taking Ownership Without Taking On Bad Behavior
    • [18:38] When Systems Create Clarity
    • [19:07] The Human Nature of Looking Good
    • [20:50] The Perception Shift That Comes with Accountability
    • [21:15] What We Look For in Organizational Assessment
    • [21:41] Hiring for Aptitude First, Experience Second
    • [22:10] Right-Sizing for Generalists vs Specialists
    • [23:09] The Specialist Trap: Photographers and Project Managers
    • [24:31] The Diametric Tensions in Team Composition
    • [24:59] The Photographer Who Couldn’t Think Strategically
    • [26:15] Understanding Aptitude vs Technical Skills
    • [26:43] Why Most Recommendations Lean Toward Thinkers
    • [28:03] The Current Climate and Leaner Teams
    • [28:59] Pattern Recognition Across Organizations
    • [30:16] When to Hire Junior Talent (and When Not To)
    • [31:12] Interview Differently to Find the Right People
    • [32:09] Building the Foundation: Operating Principles, Rules of Engagement, and Values
    • [33:37] Differentiation: Operating Principles vs Rules of Engagement
    • [34:26] The Retraining Required After Reset
    • [35:20] Values as Cultural Expectations
    • [36:06] Why Cross-Functional Participation Matters
    • [37:01] The Importance of Homework and Hard Conversations
    • [38:00] Calibration and Psychological Safety
    • [38:57] When People Play Small
    • [40:16] The Leader’s Responsibility to Communicate Clearly
    • [41:14] The Power of the Hard Reset
    • [41:42] The Importance of Specificity and Context
    • [43:36] The Phone Call Protocol Example
    • [45:22] Rollout and Beyond: Making It Stick
    • [45:51] The Rollout Plan: Events, Meetings, and Continuous Conversation
    • [46:43] Reframing Existing Touchpoints
    • [47:10] Critical Junctures: Hiring, Firing, and Evaluating
    • [47:39] Hiring Process Transformation
    • [48:32] Aptitude-Based Interview Questions
    • [49:28] The Power of Real-Time Homework
    • [50:23] Reading Reactions, Not Just Words
    • [51:21] When the Right Candidates Become Clear
    • [51:51] Leaders Must Set the Example
    • [52:46] The Integrity Question
    • [53:13] Living By the Principles You Set
    • [53:40] The P&G (Procter & Gamble) Example: “Good Ideas Come From Anywhere”
    • [54:28] Don’t Include Principles You Don’t Believe
    • [54:57] The Grace Period
    • [55:56] Wrapping Up: The Path to High-Functioning Teams
    • Make sure to follow Strategic Counsel on your favorite podcast spot and leave us a 5-star review on Apple Podcasts
    • Learn more at ForthRight-People.com and connect with us on Facebook, Instagram, and LinkedIn

What is Strategic Counsel?

Welcome back to Strategic Counsel by ForthRight Business! Looking for Marketing Smarts? You’re in the right place. After almost 4 years of helping to make you savvier marketers, we decided to broaden this podcast to include more business-oriented topics that will make you savvier business leaders.

Thanks for listening Strategic Counsel. Get in touch here to become more strategic.

Transcript

Additional Resources:

Quick Hits: Your Leadership Wake: Is Your Impact Getting the Results You Want? With Grift Krehnbrink, Thoughtium
The Very Real Struggle of High Performers: Show Notes & Transcript
The Very Real Struggle of High Performers
Quick Hits: Is EOS Right for Your Business? With Sue Frech, Summit Shore Partners